The Bump in the Night (3 of 5)

Process for Handling the Dips in the Road

The majority of unexpected situations that hit a project during its execution are dips in the road to closure; a leader can certainly prepare both themselves and a process for the team, to deal with these.

As the project leader you own the solution/decision process, like any of the other project processes, and are responsible for:

  • Understanding the organization’s  decision culture and its implications for affecting a final solution
  • Ensuring the process is viewed as fair, legitimate and transparent by the participants, in order to maintain an engaged and cohesive team, through commitment and shared understanding
  • Driving the team to converge on a final solution; not personally creating the final solution and selling it to them
  • Sharing with the team what the process is and the role they will play and what your role will be
  • Fostering a creative environment for solution development

The bottom line is: People want to be engaged and to have their positions heard on any given issue; then, they want a choice to be made, so the team can move on.

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