Project managers have increasing responsibility relative to the success of many organizations, especially those where being project-centric is key to success. Yet, when many choose a project manager they treat the position as akin to that of an administrator or super techie. Then they wonder why project fail to meet their goals and objectives. The truth is they need a core of competent project managers.
If there is one point out of this discussion I’d like to leave the reader with, it is best summed up in a quote from Harold Kerzner’s Project Management: A Systems Approach to Planning, Scheduling, and Controlling:
“You give me an individual who has good communications skills and interpersonal skills, and I’ll give that individual a job. I can teach the people the technology and give them technical experts to assist them in decision making. But I cannot teach somebody to work with people.”